TeleMedicine Visit Patient Guide


Download Instructions for UF Health Urology TeleMedicine Visits


Getting Ready for your TeleMedicine Visit


Register for a MyUFHealth account (If you already have an account please skip to Download the MyChart mobile app)

Download the MyChart mobile app

  • For Apple devices download from the Apple App Store
  • For Android Devices download from the Google Play Store
  • Sign into your MyChart account using you MyUFHealth credential from step 1

Install the Zoom Video Conferencing software *


*Please approve any system requests during the installation. After installing Zoom, you might be prompted to create a personal Zoom Account – this is unnecessary for your TeleMedicine visit.

ALL three (3) steps above MUST be completed and tested before your first TeleMedicine visit. If you need assistance or have any questions please contact (352) 265-8240 .


Start Your TeleMedicine Visit


Ten minutes before your appointment start time, please perform the following:

If you are connecting on a PC or Mac:

  • Sign into the MyUFHealth portal
  • Start your TeleMedicine Visit
    • Click on “Visits” then “Appointments and Visits”
    • Choose the appropriate visit with today’s date
    • Click the button labeled “Begin Video Visit” to start your visit.

If you are connecting from a Mobile Phone or Tablet:

  • Sign into the MyChart mobile app on your smartphone or tablet.
  • Start your TeleMedicine Visit
  • Click on “Appointments
  • Choose the appropriate visit with today’s date
  • Click the green button labelled “Begin Visit” to start your visit.

Zoom for Cloud Meetings will open, and your provider will join you at the scheduled appointment time.


User Guides


Please ensure that your camera, microphone, and speakers are turned on within the Zoom app. If you need assistance with this, please refer to the instructions below for your device:


Additional Information


  • Please do not drive or operate heavy machinery during your TeleMedicine visit, and avoid being in a moving vehicle during an encounter (even as a passenger).
  • Find a quiet, private, well-lit area to sit when you talk to your doctor. Your privacy is important to us!
  • For best video quality, use a wired or Wi-Fi connection.

For assistance starting your TeleMedicine visit or other technical help, please call (352) 265-8240 .


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US NEW AND WORLD REPORT BEST HOSPITALS BADGE. IT IS A GOLD SHIELD WITH THE WORDS BEST HOSPITALS WRITTEN IN BLACK AT THE TOP. A BLUE BANNER WITH THE WORDS US NEWS AND WORLD REPORT IN WHITE. BELOW THE BLUE BANNER ARE THE WORDS NATIONAL WITH UROLOGY ON THE NEXT LINE. THE DATE 2020 - 21 IS AT THE BOTTOM IN WHITE.

Ranked as the #17 urology program in the nation by U.S. News & World Report